​

We understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

​

What Does This Policy Cover 

This Privacy Policy applies only to your use of Our Site. Our Site may contain links

to other websites. Please note that we have no control over how your data

is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

 

What Data We Collect

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data. We will initially store your email address and 

name only. If you order services from us, use our services or give us additional information about yourself for any other reason, we might also store further information such as your postal address and telephone number, along with

information on what products or services you have bought from us.

​

How We Use Your Data 

Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented

to our use of your personal data (e.g. by using our contact form), or because it is in

our legitimate interests.

​

Specifically, We may use your data for the following purposes:

Providing and managing your access to our Site

Personalising and tailoring your experience on our Site
Supplying our services to you (please note that we require your personal data in order to enter into a contract with you)
Personalising and tailoring our services for you

Replying to emails from you
Supplying you with emails that you have opted into

(you may unsubscribe or opt-out at any time)
Analysing your use of our Site and gathering feedback to enable us to continually improve our Site and your user experience.
 

With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone, text message and/or post with information, news and offers on our services.

We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

​

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But please remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

 

Cookies 

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.  Our site uses these “cookies” to collect information and to improve our website. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.

​

Your Rights

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable, and We will provide any and all information in response to your request free of charge. Please contact Us for more details using the contact details available on our website.

​

Changes to Our Policy

We may update our Privacy Policy from time to time. We advise you to review

this page periodically for any changes. 

We will notify you of any changes by posting the new Privacy Policy on this page.

These changes are effective immediately after they are posted on this page.

​

For the purpose of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation (GDPR), the data controller is Charlene Barker, CVB Balanced Health, ADDRESS

​

Contact Details

If you have any question about this Privacy Notice, the information we hold about you or to exercise your rights, please contact:

Email: charlie.barber@menohealth.co.uk

Telephone: 0761135066

​

Complaints

You have the right to lodge a complaint with a supervisory authority (the Information Commissioner's Office) if you feel your concerns have not been dealt with properly, and in order to do so, please go to https://ico.org.uk/concerns/handling